Summary
Acceleraate, based in Manchester, has hired Ryland Griffiths as chief customer officer. Griffiths brings experience from JD Sports, where he led customer experience operations for the global retail and sports fashion brand. He will lead Acceleraate's customer success, account growth and client transformation practice across public sector, healthcare, retail and enterprise organisations.
Acceleraate was the UK's first Zoom CX Competency Partner and was named Zoom Contact Center EMEA Partner of the Year 2024 and Zoom Solution Deployment Excellence Partner 2025. The firm serves clients including NHS trusts, local authorities and enterprise businesses, and has expanded rapidly across NHS, local government and the private sector.
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Common questions
- What is this article about?
- Acceleraate, a Manchester-based Zoom customer experience and AI transformation specialist, has appointed Ryland Griffiths as chief customer officer. Griffiths previously led customer experience at JD Sports and has previously worked with Acceleraate as a client.
- When was this published?
- This article was published on 25 August 2026.
- Who published this article?
- This article was published by Prolific North.