Nº 0906 Listed July 2026
MaxContact
About
MaxContact is a telecommunications and digital communications company based at Blackfriars House in Manchester city centre.
It provides an AI-powered customer engagement platform designed for contact centres, combining software solutions with automation tools to manage customer interactions across multiple channels.
The company offers predictive dialling, intelligent call targeting, agent coaching, and AI-powered automation to handle routine tasks and improve team performance. MaxContact serves organisations across sectors including business process outsourcing, local authority services, and insurance, integrating with existing technology systems and providing UK-based support.
Services include omnichannel engagement capabilities, conversational AI agents, performance analytics and coaching tools, and an integration marketplace to connect contact centre applications. The business operates on a performance-backed model and has completed over 500 deployments.
Services
- telecommunications solutions
- customer contact management
- digital communication platforms
- business connectivity services
- communication infrastructure
Common questions
- Where is MaxContact based?
- MaxContact is based at Blackfriars House, St Mary’s Parsonage, Manchester, M3 2JA, Greater Manchester.
- What does MaxContact do?
- MaxContact is a Manchester-based telecommunications company providing AI-powered customer engagement and contact centre software, with services including predictive dialling, intelligent automation, omnichannel support, and performance analytics for business teams.
- What sector does MaxContact work in?
- MaxContact works in the Telecommunications sector.
- What services does MaxContact offer?
- MaxContact offers telecommunications solutions, customer contact management, digital communication platforms, business connectivity services, communication infrastructure.
- How can I contact MaxContact?
- You can contact MaxContact by email at ben.booth@maxcontact.com or through its website at https://maxcontact.com.
Recorded from MBS Research · Entry Nº 0906 of the Manchester Business Services register.